Privacy Policy
Last updated: December 2024
1. Introduction
Chill Your Beans ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chillyourbeans.co.uk.
2. Information We Collect
Personal Data
When you make a purchase or create an account, we may collect:
- Name and contact information (email, phone, address)
- Payment information (processed securely through our payment provider)
- Order history and preferences
Automatically Collected Data
We automatically collect certain information when you visit our site:
- IP address and browser type
- Pages viewed and time spent on site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Payment processors to complete transactions
- Delivery services to ship your orders
- Marketing platforms (with your consent)
5. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
6. Cookies
We use cookies to enhance your experience. See our Cookie Policy for more details.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Contact Us
For any privacy-related questions, please contact us at:
Email: hello@chillyourbeans.co.uk
Location: Llangollen, North Wales, UK