Privacy Policy

Last updated: December 2024

1. Introduction

Chill Your Beans ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chillyourbeans.co.uk.

2. Information We Collect

Personal Data

When you make a purchase or create an account, we may collect:

Name and contact information (email, phone, address)
Payment information (processed securely through our payment provider)
Order history and preferences

Automatically Collected Data

We automatically collect certain information when you visit our site:

IP address and browser type
Pages viewed and time spent on site
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Communicate with you about your orders
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

Payment processors to complete transactions
Delivery services to ship your orders
Marketing platforms (with your consent)

5. Your Rights (GDPR)

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Object to processing
Data portability

6. Cookies

We use cookies to enhance your experience. See our Cookie Policy for more details.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

For any privacy-related questions, please contact us at:
Email: hello@chillyourbeans.co.uk
Location: Llangollen, North Wales, UK